Customer service…what do you think of when you think of this phrase? The customer is not always right, in fact, they are usually wrong. On top of that, a customer is much more likely to voice a complaint than they are to offer praise. Does Customer Service Really Matter? Sometimes poor service is a direct..

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Paperwork has always been a challenge for me. Whether balancing my checkbook or turning in a travel receipt for reimbursement at the office, I used to struggle to keep track of all the files I needed. I used to feel overwhelmed by the mountains of forms and papers I needed for my office work, to..

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Small business owners face countless challenges in getting their companies up and running. Start-up costs, overhead, building a client base and other operating fees can make it difficult for a new company to achieve success. An audit by the IRS in particular can cost money that should be spent growing the company. Audits can devastate..

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Whether you think Google services are going to be the precursor to Skynet or you’re wondering how to make its Big Brother-esque worldview work for you, there’s no arguing the search engine giant is getting closer to full access of every type of personal data you can get from the Internet. Despite the urge some..

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In the United States, an individual 401k is an account that serves the purpose of retirement savings for individuals or workers. This account was named after the title 26 of the United States Code’s Internal Revenue Code. Each person working in the United States is subject to contribution plans whose annual amount is limited to..

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Back in April 2011, a small core group of Facebook engineers got together to re-imagine what computer infrastructure would look like if it were affordable, fully customizable and a little easier on the environment. This idea brought to life what is now known as the Open Compute Project. Through this project, this group of engineers,..

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Search engines are becoming the most useful forms of advertisement in the entire world of business. When a business analyzes which marketing strategy is the most effective for drawing in new customers, they will look at their Return on Investment, or ROI. Many companies are seeing that their ROI is the highest from search engine..

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Well-qualified, intelligent and diligent talent can be hard to find regardless of the job market. Even the largest and most successful companies in the world have to go out and look for their all-star talent line-up. Smaller startup companies are no different. In fact, startups have to go to even greater lengths to secure talent..

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